Delivery (15)
Yes all orders under £150 + VAT are carriage charged at £8.50 + VAT
We deliver fittings and palletised orders anywehre UK mainland. Copper tube orders is delivered to all areas on England and Wales and as far north as Edinburgh.
All deliveries are to N.Ireland by road and can take up to 5 – 7 days from order
Yes all deliveries require a signature
Syandard delivery is next day, timmed or Stairday deliveries are available, please contact the sales office for rmore details.
We use a mixture of couriers and own transport to offer the best service for our customers.
If you have a specific delivery date or time please enquiry about our next day morning delivery service.
We can deliver on any vehicle from a box van to an artic sized lorry. We will check with you regarding access and unloading methods before decidingwhat vehicle to send.
Delivery is free on all orders (excluding tubes) over £150 + VAT and delivered next day if ordered before 1.30pm.
Parcels and palletised goods are delivered daily in the UK, tube is on a 3-5 working day lead time.
Deliveries are made between 8am and 6pm Monday to Friday
We do not deliver Sunday and Bank Holidays
Our minimum delivery is 500kgs, which is made up of 45 mixed 30mtr bundles of 15mm, 22mm and 28mm
Our minimum delivery is 500kgs, which is made up of 45 mixed 30mtr bundles of 15mm, 22mm and 28mm
The minimum order value for fittings for free next day delivery is £150 + VAT
Product (3)
Please check our website for all the best manufacturers
All products are warrantied by the manufacturer and subject to the manufacturers terms and conditions. All faulty products are inspected to the manufacturers terms and conditions
The specification for the product can be found on the manufacturers website or on our online shop at https://shop.cubralco.com/
Sales (2)
Service (19)
If you wish to make a part payment please contact accounts@cubralco.com
Collect in store is only by prior agreement and for more information contact sales.
Any complaints can be raised through sales or addressed to our email at sales@cubralco.com All complaints will be treated with urgency and supporting evidence is required to substantiate your complaint
We have an online quote request form that can be used to check the best price. Please login to your account and select Quote Request.
All orders can be placed through the online shop at https://shop.cubralco.com/ or via an email at sales@cubralco.com. Customers wishing for fast and simple ordering please register for our online shop.
If you wish to return an item please contact sales to book a return and make sure that it is processed correctly. Items that do not have a valid return number will not be credited to your account.
If you are looking for a trade credit account, please fill our online account form available in the MORE section.
If you have ordered the wrong item then please notify sales on receipt of goods. All items need to be checked on delivery and supporting evidence that the product is within the allotted time frame and in its original packaging and in a resalable condition
All orders are rigoursly checked before shipping, but for all queries please contact sales.
If the delivery quantity does not match the delivery note please contact sales immediately. Please supply supportive evidence and address all requests to sales@cubralco.com
Your credit limit is set by your account manager and determined by your company level of credit allowed. Please contact sales to get an update
If the product is incorrect or you have an issue with the incorrect quantity, please contact sales immediately. Pictures and supporting evidence is required.
Ricketts Close, Firs Industrial Estate, Kidderminster, Worcestershire, DY11 7QN
Our company number is 03055926
Our monthly terms are net monthly and paid within 30 days end of month
We will accept valid returns that are unused and in its original packaging notifed within 48 hours of delivery that the item is not required. All items to be considered for return need to be requested through sales and supplied with supporting evidence for the return
Our VAT no. is GB 670 053 264
The price is as per the online shop or quoted via the sales office.
To see all of your orders, balances and outstanding payments and invoices due please login into your online account at https://shop.cubralco.com/
