Service Archives - Cubralco https://www.cubralco.com/ufaq-category/service/ Professional Plumbing Products Mon, 24 Jul 2023 11:17:22 +0000 en-GB hourly 1 https://wordpress.org/?v=6.7.5 What is your monthly terms? https://www.cubralco.com/ufaq/what-is-your-monthly-terms/ Mon, 24 Jul 2023 11:17:22 +0000 https://www.cubralco.com/ufaq/what-is-your-monthly-terms/ Our monthly terms are net monthly and paid within 30 days end of month

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]]> Our monthly terms are net monthly and paid within 30 days end of month

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]]> Can I pay my balance off before the end of the month? https://www.cubralco.com/ufaq/can-i-pay-my-balance-off-before-the-end-of-the-month/ Mon, 24 Jul 2023 11:16:59 +0000 https://www.cubralco.com/ufaq/can-i-pay-my-balance-off-before-the-end-of-the-month/ If you wish to make a part payment please contact accounts@cubralco.com

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]]> If you wish to make a part payment please contact accounts@cubralco.com

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]]> How do I set up an account? https://www.cubralco.com/ufaq/how-do-i-set-up-an-account/ Mon, 24 Jul 2023 11:16:46 +0000 https://www.cubralco.com/ufaq/how-do-i-set-up-an-account/ If you are looking for a trade credit account, please fill our online account form available in the MORE section.

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]]> If you are looking for a trade credit account, please fill our online account form available in the MORE section.

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]]> Where can I login to see my orders? https://www.cubralco.com/ufaq/where-can-i-login-to-see-my-orders/ Mon, 24 Jul 2023 11:16:32 +0000 https://www.cubralco.com/ufaq/where-can-i-login-to-see-my-orders/ To see all of your orders, balances and outstanding payments and invoices due please login into your online account at https://shop.cubralco.com/

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]]> To see all of your orders, balances and outstanding payments and invoices due please login into your online account at https://shop.cubralco.com/

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]]> How do I complain? https://www.cubralco.com/ufaq/how-do-i-complain/ Mon, 24 Jul 2023 11:16:19 +0000 https://www.cubralco.com/ufaq/how-do-i-complain/ Any complaints can be raised through sales or addressed to our email at sales@cubralco.com All complaints will be treated with urgency and supporting evidence is required to substantiate your complaint

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]]> Any complaints can be raised through sales or addressed to our email at sales@cubralco.com All complaints will be treated with urgency and supporting evidence is required to substantiate your complaint

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]]> How do I get the best price? https://www.cubralco.com/ufaq/how-do-i-get-the-best-price/ Mon, 24 Jul 2023 11:16:07 +0000 https://www.cubralco.com/ufaq/how-do-i-get-the-best-price/ We have an online quote request form that can be used to check the best price. Please login to your account and select Quote Request.

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]]> We have an online quote request form that can be used to check the best price. Please login to your account and select Quote Request.

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]]> What price do I pay? https://www.cubralco.com/ufaq/what-price-do-i-pay/ Mon, 24 Jul 2023 11:15:56 +0000 https://www.cubralco.com/ufaq/what-price-do-i-pay/ The price is as per the online shop or quoted via the sales office.

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]]> The price is as per the online shop or quoted via the sales office.

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]]> How do I place an order? https://www.cubralco.com/ufaq/how-do-i-place-an-order/ Mon, 24 Jul 2023 11:15:43 +0000 https://www.cubralco.com/ufaq/how-do-i-place-an-order/ All orders can be placed through the online shop at https://shop.cubralco.com/ or via an email at sales@cubralco.com. Customers wishing for fast and simple ordering please register for our online shop.

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]]> All orders can be placed through the online shop at https://shop.cubralco.com/ or via an email at sales@cubralco.com. Customers wishing for fast and simple ordering please register for our online shop.

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]]> What happens if the quantity is wrong? https://www.cubralco.com/ufaq/what-happens-if-the-quantity-is-wrong/ Mon, 24 Jul 2023 11:15:31 +0000 https://www.cubralco.com/ufaq/what-happens-if-the-quantity-is-wrong/ If the delivery quantity does not match the delivery note please contact sales immediately. Please supply supportive evidence and address all requests to sales@cubralco.com

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]]> If the delivery quantity does not match the delivery note please contact sales immediately. Please supply supportive evidence and address all requests to sales@cubralco.com

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]]> What happens if i have ordered the wrong item? https://www.cubralco.com/ufaq/what-happens-if-i-have-ordered-the-wrong-item/ Mon, 24 Jul 2023 11:15:18 +0000 https://www.cubralco.com/ufaq/what-happens-if-i-have-ordered-the-wrong-item/ If you have ordered the wrong item then please notify sales on receipt of goods. All items need to be checked on delivery and supporting evidence that the product is within the allotted time frame and in its original packaging and in a resalable condition

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]]> If you have ordered the wrong item then please notify sales on receipt of goods. All items need to be checked on delivery and supporting evidence that the product is within the allotted time frame and in its original packaging and in a resalable condition

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